First, try to reset your password – click ‘Forgot Password’ and follow the instructions. If you do not receive a password email within 5 minutes, please check to be sure you are using the correct email. A correct email is one that you have used to register as an attendee for any NAVC event.
Enter your email address and click Continue:
You will be prompted to check your email.
In the email, click Confirm Password Change:
Enter new password, click 'Reset Password':
You will get a Password Changed confirmation. Click "Back to VMX Registration":
You will land here.
Sign in to your NAVC account using your email and new password.