If you are experiencing technical difficulties on VetFolio, the first and best step is to clear your internet browser's cache and cookies to ensure your system is loading the most up-to-date page data.
How to clear your cache and cookies:
Open your browser's Settings or Preferences.
Navigate to the Privacy, Security, or History section.
Select "Clear browsing data," ensure cookies and cached images/files are checked, and confirm the deletion.
Restart your browser and try accessing VetFolio again.
If you still need help after clearing your cache, please email our support team at support@vetfolio.com or chat us using the blue chat bubble in the lower right-hand corner of the screen for assistance.