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What is the Hotel Cancelation Policy?

NAVC’s housing bureau, ConferenceDirect, will charge a $30 cancellation processing fee for cancellations made on or after Tuesday, April 13, 2021. Should you cancel, this charge will appear on your credit card statement as “Convention Services, Folsom, CA”.

Please contact the hotel directly for the most up-to-date hotel cancel policy.


Note: if you booked your reservation directly with our NAVC Official Contractor Conference Direct please contact them at the following:
The VMX Housing Call Center at +1.855.478.4692 or VMX@ConferenceDirect.com. Call Center hours are Monday - Friday, 10:00 AM - 6:00 PM EST.

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